Our clients

Buildings of every size, looked after the same way.

FM Connect works with managing agents, landlords, in-house facilities teams and private clients through to multi-let commercial estates.

Sectors

Where we work.

The discipline is the same across all of them. What changes is the visit pattern, the access arrangements and the paperwork.

01

Residential blocks

Communal plant, landlord supplies and shared services for managing agents and end users.

02

Commercial offices

Comfort cooling, ventilation and heating maintained around your working day.

03

Retail and hospitality

Kitchen extract, cellar cooling and front-of-house climate, serviced out of hours.

04

Gyms

Heavy ventilation and cooling loads, constant hot water demand, and plant that runs almost around the clock, serviced in the quiet hours.

05

Education and healthcare

Compliance-led servicing with full documentation and DBS-checked engineers.

06

Industrial units

Warehouse heating, process ventilation and plantroom refurbishment.

What you get

The same four things, on every contract.

One named contact

A contract manager who knows your buildings, not a ticket queue that reassigns every time you call.

A live asset register

Every item of plant logged with make, model, location and service history — yours to keep, in a format you can actually use.

Reporting you can hand over

Written reports and photographs after every visit, formatted so they can go straight to a landlord or a board.

Honest recommendations

If a unit has three good years left, we will say so. We would rather keep the contract than win a replacement.

“They inherited a plantroom nobody had records for, surveyed it properly, and had a full asset list back to us inside a fortnight.”
Head of PropertyResidential managing agent, SE1
“The difference is the call-out. Someone who understands the system answers, and the engineer who turns up has the part on the van.”
Facilities ManagerCommercial office, EC2

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