About us

A service partner you can trust.

FM Connect is your specialist partner for statutory compliance and hard services across commercial properties. We combine technical expertise with planned maintenance and reactive support to keep your buildings safe, compliant and operating reliably.

You can count on our knowledge and experience to provide a personal service for you and your property.

FM Connect was founded in 2022 on a simple observation: most property maintenance goes wrong at the handover points between the contractor and the managing agent, between planned work and reactive work, between the engineer on site and whoever answers the phone.

We removed those handovers. Our engineers are directly employed, our emergency line is answered by someone who can read a plant schedule, and the person who surveys your building is the person who prices the contract.

The result is a high-value property maintenance service driven by our commitment to co-operating with our clients and meeting all of their requirements across the UK.

Properties under contract
26+Properties under contract
Target emergency attendance
4hrTarget emergency attendance
Contracts renewed each year
92%Contracts renewed each year
What we stand for

Expert knowledge, commitment and flexibility.

01

Expert knowledge

Engineers who have worked on the systems they maintain for years, not operatives following a script from a tablet.

02

Commitment

We co-operate with our clients and meet their requirements, including the awkward ones that other contractors quietly leave out of scope.

03

Flexibility

Tailor-made maintenance packages. Visit frequencies, response times and reporting all set around how your building is actually used.

How we work

Survey first. Price second.

  1. 01

    Survey

    We walk the building with you, log the plant, and record what is actually installed rather than what the drawings claim.

  2. 02

    Proposal

    A tailor-made maintenance package priced against your asset list scope, visit frequency and response times in writing.

  3. 03

    Mobilisation

    Assigned engineers, agreed visit frequencies / dates of attendance and agree access arrangements before contract commencement.

  4. 04

    Delivery

    Planned visits, reactive cover and a live asset record, reviewed with you at each contract review meeting.

Credentials
  • Gas Safe registered
  • F-Gas certified engineers
  • NICEIC approved contractor
  • £10m public liability cover
  • Alcumus Safe Contractor accredited
  • DBS-checked site teams